The second-hand marketplace Members Voice Frustration Regarding Sizing Changes

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

The second-hand shopping app has updated its size classifications for female and kids' apparel failing to inform all users about the change.

Social Media Backlash

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

The platform stated the updated approach better aligns with other platforms.

It has advised users to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.

Sizing System Changes

Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.

User Experiences

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Necessary Adjustments

Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.

Platform Context

The platform boasts over 100 million users, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options due to shopper criticism.

Margaret Ross
Margaret Ross

Urban culture enthusiast and content curator, bringing you the freshest stories from the streets.