‘Online Monitoring’: The Consumer Goods Giant Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
First identified more than 150 years ago in the oil fields of Pennsylvania, the modest tin of Vaseline may not seem like an clear candidate for digital platform algorithms.
Nonetheless, its ascent as a viral TikTok topic has positioned it at the vanguard of an advertising revolution, where major corporations are allocating substantial funds to content creators and reducing expenditure on marketing items in legacy broadcasters.
A Journey from Drilling to Digital
The petroleum jelly was first manufactured in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers rubbing their skin with a byproduct of the drilling process. Currently, a wave of content from users have chronicled its broad application in “practical tricks”.
It has been touted as a fix for dirty sneakers or making fragrance last longer, and also a remedy for squeaky doors. Users have even applied it to combat the nuisance of snack dust adhering to hands.
Capitalising on the Conversation
Noticing its viral resurgence, strategists within the corporation enhanced the tricks by asking their own scientists to test them and sharing the findings with influencers.
Claims that Vaseline reduced the sting of chili on the mouth were given the thumbs up. Similarly supported were ideas it could lengthen scent duration and restore leather handbags. Claims that it would brighten smiles or extend lashes were disproven.
A Plan Built on ‘Social Listening’
Print ads and broadcast spots would once have dominated Unilever’s advertising drive. Yet this viral episode has led decision-makers to dramatically increase investment in content creators.
This tracking of digital spaces to shape commercial tactics has been labeled “social listening”. Fernando Fernández, newly named, has suggested it is aiming to spend 50% of its massive marketing spend on digital creator content.
Evolving With Audience Behavior
A leading Unilever executive, who is leading the online push, said the company was just evolving with contemporary approaches of connecting with customers. She said participating on platforms “without dampening the fun” was crucial.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, back to when people were hanging out their laundry and sharing usage tips.
“The trend is shifting from a broadcast model, where we would just transmit messages … Currently, it's countless discussions, many communities. The shift of the algorithms means that these groups seem specialized, but they’re not.
“Having your brand advocated by consumers, recommended by peers, that is how you can build trust and relevance. Creators are critical to that. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
This plan mirrors profound shifts taking place in media consumption, with Gen Z and millennial audiences devoting greater hours to digital networks than television, magazines or radio.
The transition is visible in drops in TV and print advertising. Within the United Kingdom, commercial funding for leading TV channels have fallen by more than £600m in real terms since 2019.
The Rise of the Creator Economy
This further signifies a media convergence as corporations essentially turn into content studios, collaborating with hundreds of content creators to promote their goods.
Leon Harlow said: “Clearly, there is a migration of viewers out of certain traditional media outlets and their time is increasingly on social platforms like Instagram, TikTok and YouTube than they are watching live TV or reading print.
“A lot of brands are telling us people trust recommendations from the individuals they follow more than they trust ads. This is a persistent pattern.”
He added firms may also cut expenditures by investing in creators over large-scale legacy ad buys, which also enables easier content adjustment to see what works.
The approach is growing. Advertising spending on the creator economy is increasing four times faster than the media industry overall. In the US, it has more than doubled since 2021 and is expected to hit substantial figures in 2025.
TV's Lasting Role
Regardless of the massive shift, experts said they believed television commercials still played a key part to play, as broadcasters retained the power to shape the national conversation.
She added: “One of the highest return-on-investment media opportunities is still major broadcast spectacles. It's not a matter of networks declaring: ‘Our relevance has faded.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”